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During the initial communication, the customer expressed great satisfaction with our company and products. However, their primary concern was the requirement to avoid cutting the main beam. The customer’s location is near the port of Vladivostok, but all ships servicing this port are container vessels. Since the main beam is 14.2 meters long, it would have to be cut to fit into a container. Unfortunately, no bulk carrier was willing to transport it due to its relatively small size.
An alternative option was road transportation, but the cost was prohibitively high. After persistent efforts, we successfully identified a bulk carrier that could transport the main beam without the need for cutting. The customer was delighted with this solution and immediately placed the order.
Our factory expedited production and completed the crane within one month. However, as the Chinese New Year holiday approached, transportation services were suspended. To ensure timely delivery, we arranged a dedicated truck to transport the goods to the port. The customer is expected to receive the goods within a week.
We hope this order brings good fortune and prosperity to our international customer during the Chinese New Year.
I am Cindy, with 10 years of working experience in the crane industry and accumulated a wealth of professional knowledge. I have chosen the satisfying cranes for 500+ customers. If you have any needs or questions about cranes, please feel free to contact me, I will use my expertise and practical experience to help you solve the problem!
Phone: +86-182 3738 3867
Skype: dafang2012
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Phone: +86-182 3738 3867